Performance Management Articles
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Performance Management and Performance Measurement Articles

Atkinson, Anthony A., "Linking Performance Measurement to Strategy: The Roles of Financial and Non-Financial Information", Journal of Strategic Performance Measurement, Aug/Sep  1997, Vol. 1, No. 4, p. 5.

Balkcom, John E., Christopher D. Ittner, and David Larcker, "Strategic Performance Measurement: Lessons Learned and Future Directions", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 22.

Beischel, Mark E. and K. Richard Smith, "Linking the Shop Floor to the Top Floor,"  Management Accounting, October 1991.

Bledsoe, Nancy L., and Robert W. Ingram, "Customer Satisfaction through Performance Evaluation", Journal of Cost Management, Winter 1997, Vol. 10, No. 4, p. 43.

Conger, Jay A., David Finegold and Edward E. Lawler III, Appraising Boardroom Performance, Harvard Business Review, Jan-Feb 1998

Curtis, Carey, "Non-financial Performance Measures in New Product Development", Journal of Cost Management, Fall 1994, Vol. 8 No. 3, p 18

Dhavale, Dileep G., "Performance Measures for Cell Manufacturing and /Focused Factory Systems", Journal of Cost Management, Spring 1996 Vol. 10. No. 1

Dhavale, Dileep G., "Problems With Existing Manufacturing Performance Measures ", Journal of Cost Management, Winter 1996 Vol. 9. No. 4, p. 50.

Dimancescu, Dan, "Enterprises-Focused Metrics in Three-Tier Management Systems", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol. 2, No. 1, p. 26.

Drucker, Peter F., Ester Dyson, Charles Handy, Paul Saffo, and Peter Senge, Looking Ahead: Implications of the Present, Harvard Business Review, Sep-Oct 1997, p.18.  

Eccles, Robert G., The Performance Measurement Manifesto", Harvard Business Review, January-February 1991, p.131

Eichen, Susan P. and David N. Swinford, "Performance Measurement and Incentive Compensation", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 28.

Evans, John H. III, Andrew J. Leone, and Nandu J. Nagarajan, "Performance Measurement and Strategies for Value Creation in Healthcare", Journal of Strategic Performance Measurement, Aug/Sep 1998, Vol. 2 No. 4, p. 43.

Evans, Hugh, Gary Ashworth, Jeff Gooch, and Roger Davies, "Who Needs Performance Measurement?", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 12.

Fisher, Joseph, "Use of Nonfinancial Performance Measures", Journal of Cost Management, Spring 1992, Vol. 6, No. 1, p. 31.

Forson, Andrew, "Performance Measurement 2000: The Growth of Real-Time Reporting", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 6. p.22.

Hendricks, James A., David G. Defreitas, and Delores K. Walker, " Changing Performance Measures at Caterpillar", Management Accounting, December 1996, p. 18.

Hill, Arthur V. and Susan E. Geurs, "Service Guarantees and Strategic Service Quality: Performance Metrics at Radisson", Journal of Strategic Performance Measurement, December 1998, Vol. 2, No. 6., p. 27.

Janz, Brian D. and James C. Wetherbe, Enhancing Organizational Learning Through Engaging Performance Measures", Journal of Strategic Performance Measurement, Jun/Jul 1998, Vol.2, No. 3, p. 29.

Kadaba, Sridha G., Walter H. Mengden, and Mike McGrath, " Creating Value Through Improving Performance Measurement in Financial Services", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 43.

Kaplan, Robert and David Norton, "The Balanced Scorecard--Measures That Drive Performance", Harvard Business Review, (January-February 1992)

Kaplan, Robert and David Norton, "Using the Balanced Scorecard As a Strategic Management System", Harvard Business Review, (January-February 1992)

Kay, Ira T. and Maureen L. Tarantello, "Maximizing Shareholder Value: Portfolio Theory and Executive Compensation", Journal of Strategic Performance Measurement, Oct/Nov  1997, Vol. 1, No. 5. p. 21.

Keegan, Daniel P. and Susannah W. Pesci, "Why Not Reengineer the Management Process", Journal of Cost Management, Summer 1994, Vol. 8, No. 2, p. 63.

Kelsey, Roderick M. and Susan G. Znameroski, "Strengthening The Link of Compensation to Strategic Performance Measurement", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 5, p. 5.

Knight, James A. "Making the Jump From Short-Term to Long-Term Performance Measures", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol.2, No. 1, p.18.

Majchrzak, Ann and Qianwei Wang, "Breaking the Functional Mind-Set In Process Organizations", Harvard Business Review, September-October 1996

Maskell, Brian H., "Lean Accounting and Performance Measurement", Strategic Performance Measurement, January 1999, Special Edition

Maskell, Brian and Gay Gooderham, Information Systems That Support Performance Management", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol. 2, No. 1, p. 35.

Maskell, Brian, "Implementing Performance Measurements: Planning the Project", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 4, p. 42.

Maskell, Brian, "Implementing Performance Measurements: Practical Implementation of New Performance Measurements in Manufacturing Companies", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 35.

MacArthur, John B., "Performance Measures That Count: Monitoring Variables of Strategic Importance", Journal of Cost Management, Fall 1996, Vol. 10, No. 3, p.39.

McMann, Paul and Joseph M. Orlando, "You May Need New Performance Measures When...", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol.2. No.1, p. 12

Meyer, Christopher, How the Right Measures Help Teams Excel,   Harvard Business Review, May-June 1994, p.95.

Meyer, Marshall W., "Dilemmas of Performance Measurement", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 33.

Ramanathan, Kavasseri V., "Value-Based Performance Control Strategies", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 12.

Read, Cedric and Scott Kaufman, "Driving Home Strategy With Performance Measures", International Journal of Strategic Cost Management, Winter 1999

Rucci, Anthony J., Steven P. Kirn, and Richard T. Quinn, The Employee-Customer-Profit Chain at Sears, Harvard Business Review, Jan-Feb 1998, p.82. 

Schyve, Paul M. and Deborah N. Nadzam, "Performance Measurement in Healthcare", Journal of Strategic Performance Measurement, Aug/Sep1998, Vol. 2, No. 4, p. 34.

Scheimann, William A., "Metric Matters, The New Measurement-Managed Organization", Journal of Strategic Performance Measurement, Apr/May 1998, Vol. 2, No. 2., p. 46.

Schneiderman, Arthur, "Why Balanced Scorecards Fail", Strategic Performance Measurement",Strategic Performance Measurement,  January 1999, Special Edition

"Schneiderman, Arthur, "Measurement, The Bride Between The Hard and Soft Side", Journal of Strategic Performance Measurement, Apr/May 1998, Vol. 2, No. 2. p. 14.

Sharman, Paul and Jim Gurowka, "Implementing Integrated Performance Measurement Systems", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 4. p. 32.

Stenzel, Catherine and Joe, "The Language For Change: An Interview With Robert Kaplan and David Norton", Journal of Strategic Performance Measurement, Apr/May  1998, Vol. 2, No. 2, p. 26.

Stenzel, Catherine and Joe, "Implementing IT Performance Measurement: An Interview With Dr. Bruce Kavan", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 6, p. 14.

Stiver, Bonnie P., Teresa Joyce Covin, Nancy Green Hall, and Steven Smalt, "How Nonfinancial Performce Measures Are Used", Management Accounting, February 1998, p. 44.

Tatikonda, Lakshmi U. and Rao J. Tatikonda, We Need Dynamic Performance Measures", Management Accounting, September 1998, p. 49.

Waller, Carl, "Emerging Issues in Performance Management", Strategic Performance Measurement, January 1999, Special Edition

Welbourne, Theresa M., "Pay for What Performance?: Using the Role-Based Performance Scale", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 5, p. 13.

Wheatley, Margaret and Myron Killner-Rodgers, "Questions That Could Revitalize Measurement",  Strategic Performance Measurement, January 1999, Special Edition

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